Welcome to Perfect Party

Telephone: 0121 7455849

EMail: Sales@Perfectpartyonline.co.uk

Delivery Options

Standard 3-5 working day delivery is £3.99 for all order values!

We do not ship parcels on Bank Holidays.  We try to ensure that every order leaves us within 24 hours of the order being placed however, sometimes at busy times this may be extended.  We will do our best to update you on the progress of your parcel if you call us.

At the moment we are not able to ship to overseas addresses. 

 

In the event of an item being out of stock, we will send the main package according to your chosen delivery method and the out of stock items will be sent out as soon as they are back in stock. If there are any problems we will contact you to offer alternative items.We will not charge you extra postage for items which are our of stock when they are sent to you.

If you've left your purchases until the last minute before ordering please call us on 0121 745 5849 and we will try to accomodate your request for delivery.

Click and Collect

If you live near to our store why not reserve your order online and collect it from us at your convenience?

Once we have recieved your order we will email you to let you know when it's ready to collect.

Our address is Main Street, Dickens Heath, Solihull, B90 1UA

 Returns

Should you need to return any item please contact us as soon as possible, if the item is faulty we may ask you to email a photograph of the problem to us, we may ask for the item to be returned to us.  We will send you a label for returns, this will be with a Hermes Parcel shop and you will be required to drop the parcel off.

If you need to return an item which is not faulty please contact us in the first instance and ensure that it is returned in its orginal packaging and undamaged, you will be responsible for sending the item back and we will not reimburse shipping costs. We would recommend that you use a tracked service as if items get lost in the post be will not refund your account.

We do not accept returns if you have not contacted us first

 

 

Secure Payments

We use SagePay for our secure payments, we do not store your details under any circumstances.

Contact us

Call us on 0121 745 5849 7 days a week. Answering service available outside of normal hours.

Email us on sales@perfectpartyonline.co.uk we try to respond within 24 hours to your enquiry.

If you are contacting us regarding an order that you have placed please ensure that you have your order number to hand.

Our Opening Hours

Monday to Friday

9.30 to 6.30

Saturday

9.30 – 5.30

Sunday

11.00 – 3.00

We are closed on Bank Holiday Sundays and Mondays

Location Map